Customer Care
CONTACT:
De’Longhi is committed to providing you with outstanding service and support. Please do not hesitate to contact us with questions or comments regarding our products.
FOR OUR FULLY AUTOMATIC ESPRESSO MACHINES
EMAIL
Our consumer service representatives strive to respond to all e-mail inquiries within 24 hours of receipt. help@delonghi-csservice.com
PHONE
To speak directly with a consumer service representative, please call 1-866-Latte- Best (1-866-528-8323). Representatives are available 8:30 am – 5:00 pm (EST) Monday through Friday.
MAIL
Fox International
23600 Aurora Road
Bedford Heights, OH 44146
FOR ALL OTHER DE’LONGHI PRODUCTS
EMAIL
E-mail inquiries should be directed to the address below. Our consumer service representatives strive to respond to all e-mail inquiries within 24 hours of receipt. customerservice@delonghiusa.info
PHONE
CUSTOMER SERVICE
To speak directly with a consumer service representative, please call 1 (800) 322-3848. Our representatives are available: 8:30 a.m. – 5:00 p.m. (EST) Monday through Friday.
MAIL
Fox International
23600 Aurora Road
Bedford Heights, OH 44146
PARTS AND ACCESSORIES
To place an order for a part or accessory, please call 1 (800) 865-6330. Our representatives are available 8:30 a.m. – 5:00 p.m. (EST) Monday through Friday or visit www.delonghi-accessories.com
CONSUMERS IN CANADA
1 (888) 335-6644
CONSUMERS IN MEXICO
Outside Mexico Please Call: +52 55 5336 5799
Mexican Residents Please Call: 800-711-8805
"For me, I always try to find a way to blend the traditions of timeless designs with new innovations."