CONTACT
De’Longhi is committed to providing you with outstanding service and support. Please do not hesitate to contact us with questions or comments regarding our products.
IMPORTANT NOTICE:
De'Longhi has reached an agreement with a new third-party rebate company, Velocity Fulfillment. Velocity Fulfillment will honor all existing rebate offers.
Velocity Fulfillment
C/O De’Longhi
4936 South Ash Avenue
Tempe, AZ 85282
CUSTOMER SERVICE:
Number for any customer inquiries:
800-953-3098
Email address for any customer inquiries:
customerservice@velocityfulfillment.com
FOR OUR FULLY AUTOMATIC ESPRESSO MACHINES
Our consumer service representatives strive to respond to all e-mail inquiries within 24 hours of receipt. help@delonghi-csservice.com PHONE
To speak directly with a consumer service representative, please call please call 1-866-Latte- Best (1-866-528-8323). Representatives are available 8:30 am – 8:00 pm (EST) Monday through Friday and 9:30 am – 5:30 pm (EST) Saturday. MAIL
American Customer Care (ACC)
1800 Radford Rd.
Dubuque, IA 52002
FOR ALL OTHER DE’LONGHI PRODUCTS
E-mail inquiries should be directed to the address below. Our consumer service representatives strive to respond to all e-mail inquiries within 24 hours of receipt. customerservice@delonghiusa.info PHONE
CUSTOMER SERVICE
To speak directly with a consumer service representative, please call 1 (800) 322-3848. Our representatives are available: 8:30 a.m. – 5:00 p.m. (EST) Monday through Friday.
DE’LONGHI CANADA
(888) 335-6644 MAIL
De’Longhi
P.O. Box 1150
Bedford Heights, Ohio 44146
PARTS AND ACCESSORIES
To place an order for a part or accessory, please call 1 (800) 865-6330. Our representatives are available 8:30 a.m. – 5:00 p.m. (EST) Monday through Friday.